AZUM privacy policy
The protection of your data is very important to us.
If you are registered as a coach or athlete on the Azum website (www.azum.com) or in the Azum application, you entrust us with personal data. We also process personal data if you visit our website www.azum.com (including shop.azum.ch) without registering. With this declaration we provide you with information about how we handle and protect personal data.
In this declaration we state:
– who processes personal data,
– which personal data we process, for what purpose and on what legal basis,
– whether you are obliged to provide us with personal data,
– to whom we pass on personal data,
– to which third countries outside Switzerland and the European Union we transfer personal data,
– how long we store personal data and
– what rights you have as a data subject.
Our data processing takes place in accordance with the Swiss Data Protection Act and the European General Data Protection Regulation (hereinafter abbreviated to “GDPR”).
We can adjust our data protection declaration at any time. The version published on our website applies.
Date of the last change: 03/01/2021
I. Who processes personal data?
The person responsible in terms of data protection law is:
Azum system AG
Rautistrasse 61
8047 Zurich
Switzerland
www.azum.com
hello@azum.com
If you have any questions or suggestions about data protection, you can contact our company data protection officer, Mr Dan Aeschlimann, at any time using the contact below.
AZUM system AG
Data protection officer
Rautistrasse 61
8047 Zurich
hello@azum.com
Since AZUM system AG is based in Switzerland and therefore not in the European Union, we have appointed a representative in accordance with Art. 27 GDPR who affects us in the European Union Represents data protection concerns. If you are affected by data processing by us in the European Union, you can also address your concerns to him:
Mr. Peter John
DE 69151 Neckargemünd
peter@azum.com
II. What personal data do we process, for what purpose and on what legal basis?
The Azum website www.azum.com (incl. shop.azum.ch ) and the Azum application for We abbreviate smartphones and tablets with « Azum» for better readability.
1. When registering and using Azum as an athlete:
What data?
If you register as an athlete with Azum and use Azum, we process the following data from you:
When registering:
Language, username, first name, last name, email address, password (hash), address, country, mobile phone, business phone, date of birth, occupation, gender.
For the athlete profile:
Profile picture, vision & amp; Goals, phone (mobile, private, business), address, company, Facebook, Twitter, Skype name, type of sport for planning, number of years active in sport, number of training hours, goals, vision, previous career in sport, strengths and weaknesses in Type of sport, living situation and distribution of household tasks, problems with competitions, problems with training, everyday life.
For the training and training plans functions:
Type of sport, name, duration, content of the individual units with details of the time of day, intensity, exercises, comments.
For the training evaluation function:
Information about the course of the route.
For the communication function:
Your comments may contain personal data (e.g. information on training, exchange with the coach).
In addition, we collect various data relating to the athletes’ health for the athlete profile and for the training evaluation. Since health data is particularly sensitive, the protection of this data is particularly important. We explain the protection of your health data to you because of the high sensitivity in a separate data protection declaration . Athletes are asked to expressly consent to the processing of their health data.
To optimize the user guidance in Azum:
Information about your user behavior, decisive: IP address of your computer (is collected and stored in an anonymous format), screen size, browser information (which browser, which version, etc.) .), Your location (but only the country), your preferred language setting, views visited, date and time of access to these pages
For what purpose?
We store and process the personal data of the registration and use of Azum as an athlete for the provision of Azum’s services in accordance with our General Terms and Conditions < / a> .
On what legal basis?
We are allowed to process the data as this is necessary in accordance with Article 6 (1) (b) GDPR for the fulfillment of our contractual services in accordance with our general Terms and Conditions is required.
2. When registering as a coach and using Azum as a coach
What data?
If you register as a Cooach with Azum and use Azum, we process the following data from you:
When registering:
Username, surname, first name, email address, password (hash), country, company name, birthday, gender.
For the training and training plans, videos / exercises and communication functions:
The descriptions and comments of coaches may contain personal data (e.g. instructions to athletes, exchanges with athletes).
To optimize the user guidance in Azum:
Information about your user behavior, decisive: IP address of your computer (is collected and stored in an anonymous format), screen size, browser information (which browser, which version, etc.) .), Your location (but only the country), your preferred language setting, views visited, date and time of access to these pages
For what purpose?
We store and process the personal data of the registration and use of Azum as a coach for the provision of Azum services in accordance with our General Terms and Conditions < / a> .
We use Hotjar, an application from Hotjar Limited (Level 2, St Julian’s Business Center, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta) to optimize user guidance.
On what legal basis?
We are allowed to process the data as this is necessary in accordance with Article 6 (1) (b) GDPR for the fulfillment of our contractual services in accordance with our general Terms and Conditions is required.
3. Via our contact management system
What data?
If you are registered with us as an athlete or coach or if you have contacted us as an existing or potential business partner, we will collect the following data from you in our contact management system:
Surname, first name, email address, information about the customer segment, preferred language, possibly telephone number, possibly address, possibly country, possibly company name, possibly correspondence (emails, notes on telephone calls, etc. ), more information about contacting you to ensure our business processes and customer-oriented behavior.
For what purpose?
This personal data is collected for the purpose of maintaining contact with you. We record when we exchanged which business information with you.
The contact management is carried out with the customer management system called ActiveCampaign. This customer management system is offered by ActiveCampaign, Inc., 1 N Dearborn St., 5th Floor, Chicago, IL 60602, USA (“ActiveCampaign”).
Your data will be transmitted to ActiveCampaign in the USA to carry out contact management. We have concluded standard contractual clauses with ActiveCampaign and have carried out a risk assessment to ensure the security of your personal data, as the data is transmitted outside of Switzerland and the European Union.
Your data will be stored as long as we maintain a business relationship with you or we assume that a business relationship can arise in the future.
On what legal basis?
We are allowed to process the data, as this is necessary in the case of an existing contractual relationship between you and us in accordance with Article 6 (1) (b) GDPR for the fulfillment of our contractual services in accordance with our General Terms and Conditions or our contract is required. If there is no contractual relationship between you and us, we may process the data because we have a legitimate interest in accordance with Article 6 (1) (f) GDPR, which consists in doing our business.
4. When you subscribe to our newsletter
What data?
If you subscribe to our newsletter, we collect and process the following personal data:
First name, surname, email address, language, role / function, status (subscribed / unsubscribed), time of registration, engagement (opening rate, clicks, etc.), data from the IT system, IP address, date of registration.
For what purpose?
We process your personal data in order to send you our regular newsletters with information about Azum, new services, products and services from third-party providers, Azum events and similar content.
We use ActiveCampaign, a service of ActiveCampaign, Inc., 1 N Dearborn St., 5th Floor, Chicago, IL 60602, USA (“ActiveCampaign”) to send the newsletter.
Your data will be forwarded by ActiveCampaign to the USA for sending the newsletter. We have concluded standard contractual clauses with ActiveCampaign and have carried out a risk assessment to ensure the security of your personal data, as the data is transmitted outside of Switzerland and the European Union.
The newsletter sent via ActiveCampaign contains a so-called tracking pixel, also known as a web beacon. With the help of this tracking pixel, we can evaluate whether and when you have read our newsletter and whether you have followed any further links contained in the newsletter. In addition to other technical data, such as the data of your EDP system and your IP address, the data processed is stored so that we can optimize our newsletter offer and respond to the wishes of the readers. The data are therefore used to increase the quality and attractiveness of our newsletter offer.
To ensure that we include your email address in our newsletter distribution list again after you have unsubscribed from the newsletter, we also save your data for one after you unsubscribe limited period and a maximum of 24 months. Your email address will then be placed on a so-called «blacklist». We will be happy to delete your data from the «blacklist» at your request by sending an email to hello@azum.com
On what legal basis?
The legal basis for sending the newsletter and analyzing it using tracking pixels is your consent in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future. All you have to do is inform us of your revocation or use the unsubscribe link contained in every newsletter.
5. If you are attending an Azum webinar:
<b> What data? </b>
<span style = “font-weight: 400;”> If you participate in an Azum webinar, we collect and process the following personal data: </span>
<span style = “font-weight: 400;”> First name, last name, email address, language, country, company, role / function, participation information (show / no-show), chat protocol, video recording. </span>
<b> For what purpose? </b>
<span style = “font-weight: 400;”> We process the data to carry out the webinar for which you have registered. </span>
<span style = “font-weight: 400;”> We use the clickmeeting.com platform to hold the webinars, which is provided by ClickMeeting Spółka z ograniczoną odpowiedzialnością, ul. Arkońska 6 / A4, 80-387 Gdańsk, Poland (Clickmeeting ) is operated. </span>
<span style = “font-weight: 400;”> Your data will be stored until the webinar has been held and for reasons of traceability for a limited period of time and a maximum of 24 months after that. If you subscribed to our newsletter when you registered for the webinar, we will also save your data in accordance with Chapter II, Section 4. </span>
<b> On what legal basis? </b>
<span style = “font-weight: 400;”> We are allowed to process the data, as this is necessary according to Article 6 (1) (b) GDPR for the fulfillment of our contractual services for the implementation of the webinar. </span>
6. If you are attending an online meeting with Azum:
What data?
If you take part in an online meeting with an Azum employee, we collect and process the following personal data:
First name, last name, telephone number, email address, language, appointment preferences, comments / wishes of the person taking part.
For what purpose?
We process the data to carry out the online meeting for which you have registered.
We are conducting the meeting using the calendly.com service provided by Calendly LLC, BB&T Tower 271 17th St NW, Atlanta, GA 30363, USA (Calendly) will.
The transfer of personal data to the USA takes place within the scope of the contractual purpose for the implementation of the online meeting and is therefore permitted in accordance with Article 49 (1) (b) GDPR.
Your data will be stored until the online meeting has taken place and for reasons of traceability for a limited period of time and a maximum of 24 months after that.
On what legal basis?
We are allowed to process the data, as this is necessary according to Article 6 (1) (b) GDPR for the fulfillment of our contractual services for the implementation of the online meeting.
7. When visiting our website:
In principle, you can visit our website without having to provide any personal information. Processing of personal data takes place as follows:
Website security and optimization:
When you visit our website, our servers in Switzerland temporarily save each access in a log file. The following technical data is recorded: IP address of the requesting computer, date and time of access, website from which the access was made, possibly with the search term used, name and URL of the file accessed, search queries carried out (general search function on the website, Products etc.), operating system of the computer (provided by the user agent), browser used (provided by the user agent), device type in the event of access by mobile phones, transmission protocol used.
The collection and processing of this data is used for system security and stability and for error and performance analysis as well as for internal statistical purposes and enables us to optimize our website.
We are allowed to process the data because we have a legitimate interest in accordance with Article 6 (1) (f) GDPR. This consists of understanding and solving technical problems, finding bugs, fending off attacks on our infrastructure, preparing analyzes in the event of a hacker attack and compiling visitor statistics.
Analysis of user behavior:
If you have given your consent, we use Google Analytics on our website, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) and Active Campaign, a service from ActiveCampaign, Inc., 1 N Dearborn St., 5th Floor, Chicago, IL 60602, USA (“ActiveCampaign”). Both services are used to analyze the user behavior of visitors to our website.
We analyze the following personal data: IP address of the requesting computer, date and time of access, website from which the access was made, possibly with the search term used, name and URL the retrieved file, search queries carried out (general search function on the website, products, etc.), operating system of the computer (provided by the user agent), browser used (provided by the user agent), device type in the event of access by mobile phones, transmission protocol used . The data collected is used by Google to provide us with an evaluation of the visit to our website and of the usage activities there. This data can also be used to provide other services related to the use of our website and the use of the Internet.
We use Google Analytics with the so-called anonymization function. With this function, Google abbreviates the IP address within the European Union or the European Economic Area. The data is then transferred to a Google server in the USA and stored there. We have concluded standard contractual clauses with Google and have weighed the risks to ensure the security of your personal data, as the data is transmitted outside of Switzerland and the European Union.
We only save the data collected via Google Analytics until the evaluations have been carried out and a maximum of 24 months.
The legal basis for this data processing is your consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time by changing your consent to the use of Google Analytics in the cookie settings.
Cookies:
Cookies are small text files that we use on Azum to make the user experience more efficient. We process the following data from you: navigation path that a visitor takes on the website, length of stay on the website or subpage, subpage on which the website is left, country, region or city from where access is made, device (type, Version, color depth, resolution, width and height of the browser window), returning or new visitors.
According to the law, we can store cookies on your device if they are absolutely necessary for the operation of this site. We need your consent for all other types of cookies ng.
If you have given your consent, we use cookies on our website for marketing, statistical and preference purposes. Some cookies are placed by third parties that appear on our website.
You can find your consents and selected settings in the cookie declaration.
The legal basis for this data processing is your consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time by changing your cookie settings here .
Appearance in social networks:
Azum has its own profiles and pages in the social networks Facebook, Instagram, Twitter and Youtube, which are operated by third parties. In detail, these are the following operators: Facebook and Instagram by Facebook Inc., 1601 Willow Road Menlo Park, CA 94025, USA and Facebook Ireland Inc., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook” ); Twitter through Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“Twitter”); and Youtube by Youtube LLC, 901 Cherry Avenue, San Bruno, California, USA (“Youtube”) a subsidiary of Google LLC, Adresse, Mountain View, California, USA (all together “Social Media Provider”). Your personal data is processed by the social media providers in accordance with the respective data protection declarations of the social media providers that apply to you. Azum evaluates analyzes created by social media providers (e.g. number of visitors to Azum’s Facebook page, behavior of visitors to Azum’s Instagram profile). No personal data is processed in the evaluations by Azum.
Social plugins on our website:
Our website also uses so-called social plugins from Facebook, Instagram, Twitter and Youtube.
The plugins are marked with the logo of the respective social media provider or can be, for example, «Like» buttons. When you visit our website that contains such a plugin, the social media provider receives the information via the plugin that you have called up our website. If you are logged in to the social media provider at the same time, the respective social media provider can assign the visit to your profile. If you interact with the plugins, the corresponding information is transmitted directly from your browser to the social media provider and stored there.
Your data will be transmitted to the social media providers in the USA as part of the social plugins. We have concluded standard contractual clauses with the social media provider and have carried out a risk assessment to ensure the security of your personal data, as the data is transmitted outside of Switzerland and the European Union.
We do not save any of your personal data in connection with appearances on social networks or social plugins.
The legal basis for processing the data using social plugins is a legitimate interest in accordance with Art. 6 (1) (f) GDPR, with the legitimate interest in optimizing Azum’s offer exists.
If you do not want the social media providers to collect personal data about you when you visit our website, you can select the “Block third-party cookies” function in your browser settings . In this case, the browser does not send any corresponding information to the provider’s server in the case of embedded content from other providers. With this setting, however, other contents of our website no longer work in certain cases.
Azum shop:
Via the website shop.azum.ch we offer various training and nutrition plans. When purchasing, we collect the following data from you: surname, first name, e-mail address, telephone number, billing address, delivery address, purchase amount, purchased products, payment information (credit card details).
The processing of the purchase of the training and nutrition plans (also for free offers) takes place via the Shopify shopping platform from Shopify International Ltd., c / o Intertrust Ireland, 2nd Floor 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”), which is integrated into our website.
The legal basis for this data processing is the fulfillment of our contract regarding the acquisition of training plans or nutrition programs in accordance with Art. 6 (1) (b) GDPR.
No guarantee for linked websites:
Concerning websites of third parties to which a link exists from Azum, no guarantee is given for compliance with the data protection regulations by the third party provider.
III. Are you obliged to provide us with personal data?
In order for us to be able to offer our Azum services for athletes and coaches, the following data must be communicated to us:
< p>
As an athlete:
Username, first name, last name, email address, password (hash), language, features (nutrition, training), address, country, mobile phone, date of birth, gender, height, weight.
As coach:
Username, surname, first name, email address, password (hash), country, company name, birthday.
The other personal data are not absolutely necessary for the registration and use of Azum. Certain functions of Azum may not be used or not fully used if certain personal data are not provided (e.g. training evaluations by coaches only partially possible if the route is missing).
Our website may also not be displayed optimally without consent to certain cookies.
IV. Will your data be passed on to third parties?
The data of athletes and coaches are shared by the respective athlete with his coach and vice versa.
We also pass on personal data to third parties as follows:
for analyzes of user behavior on the training platform to Hotjar (more detailed information under Chapter II, Section 2);
For contact management at ActiveCampaign (more detailed information under Chapter II, Item 3);
for sending the newsletter to ActiveCampaign (more detailed information under Chapter II, Section 4);
for the implementation of the webinars at ClickMeeting (more detailed information under Chapter II, Section 5);
for the online meetings at Calendly (more detailed information under Chapter II, Section 6);
for the analyzes using Google Analytics to Google (more detailed information under Chapter II Section 7); < / span>
for the social plugins to the social media providers Facebook, Instagram, Twitter, Youtube (more precise Information under Chapter II number 7);
for the Azum Shop on Shopify (more detailed information under Chapter II Section 7);
to our server provider hosttech GmbH, Switzerland, located in Switzerland;
to external payment and accounting service providers for processing the payment of paid functions on Azum.
V. Will your personal data be transmitted to countries outside Switzerland and the European Union?
Azum system is based in Switzerland and our servers are located in Switzerland. Your data will generally be processed in Switzerland.
Personal data will be sent outside of Switzerland in the following contexts and states located in the European Union:
if a coach or athlete resides outside Switzerland and the European Union or outside of Switzerland and the European Union and personal data is shared between the respective athlete and his coach and vice versa, personal data will be transmitted to the respective coach or athlete in third countries;
as part of our contact management to ActiveCampaign in the USA (more detailed information under Chapter II, Section 3)
for sending the newsletter to ActiveCampaign in the USA (more detailed information under Chapter II, Section 4);
for the online meetings at Calendly in the USA (more detailed information under Chapter II Section 6);
To carry out the analyzes with Google Analytics to Google in the USA (more detailed information under Chapter II Paragraph 7);
as part of the social plugins to the social media providers Facebook, Twitter, Youtube (more detailed information under Chapter II Section 7).
How long will your data be kept?
Your data will be deleted as soon as it is no longer necessary for the fulfillment of the purpose for which it was collected.
Athletes and self-coaches can delete their health data immediately at any time using the delete button in Azum. From this point on, they are no longer visible to other users. Coaches can contact Azum Support to have their company account deleted within 24 hours.
On our servers at hosttech GmbH based in Switzerland, the data will be deleted after 24 hours. < / p>
The retention period within the framework, contact management, newsletter dispatch, webinars and online meetings can be found in Chapter II, Section 3- 6.
We keep the data relating to website security and optimization for a maximum of 24 months.
We keep the data to optimize the user experience in the application for a maximum of 12 months.
The retention period in the context of data processing using Google Analytics and cookies can be found in Chapter II, Section 7.
The deletion is replaced by the blocking, if there are legal or actual obstacles oppose the deletion (e.g. statutory retention requirements).
VI. What rights do you have with regard to your personal data?
If the GDPR is applicable to the processing of your personal data, you have the following rights in accordance with the GDPR.
< p> To exercise your rights, a letter by post or email to:
AZUM system AG
data protection officer < / span>
Rautistrasse 61
8047 Zurich
hello@azum.com
You can ask us to confirm whether we are processing personal data concerning you (right to information). If so, you can request information about this personal data from us.
You have the right to correction, right to restriction of processing and a right to have your personal data deleted. In addition, you have the right to be informed about the correction, restriction or deletion.
You have the right, for reasons that arise arising from your particular situation, to object at any time to the processing of personal data that we process on the legal basis of a legitimate interest.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the location of the alleged infringement, if you are of the opinion that the processing of personal data violates the GDPR.
Further information on your rights can be found on the following official website of the European Commission: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens/ my-rights_de